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Virtual Counselling Ontario

I’m Mary Cross, MSW RSW (I explain the terms below). I built this page to explain the terms used for virtual counselling.

Read more about me here

Q and A about therapy terms and areas of practice.

Q. Virtual Counselling / Virtual Psychotherapy/ Web Therapy – What’s the difference?
A. Virtual , Web, Internet & Online are used by therapists interchangeably.
A. Therapy is another word for Psychotherapy or Counselling. They are generally interchangeable.
Q. Who Can Practice Virtual Psychotherapy in Ontario?
A. The two main categories of therapy practitioners in Ontario are Registered Psychotherapists RPs and Registered Social Workers RSWs. These therapists have Masters Degrees and specific education and on-site training and supervision in providing psychotherapy. I am a Registered Social Worker with a Masters in Social Work – a MSW RSW.
A. Qualifications in Canada are Provincial. As I was licensed in Ontario, I can practice Virtual Psychotherapy Ontario-wide.

I do Virtual Counselling Ontario – wide

Q. Is Therapy Covered By Insurance?
A. If you have Extended Health Care (EHC) benefits or Insurance, it will often cover Psychotherapy, Counselling, “Psychological Services”, “Mental Health and Counselling Services, or a “Mental Health Practitioner”. It is best to check your EHC benefits to see who it covers, how much you have, what percentage it covers, and when it renews.
A. Without benefits or insurance, people can pay privately for therapy if they are able.
Q. Do you offer Insurance Covered Therapy or Extended Health Care benefits covered counselling?
A. Yes, I offer Insurance Covered Therapy and EHC benefits covered counselling. Get more information about my approach to therapy, fees, specialties etc., on my Home Page


Available For New Clients


Day, Evening & Weekend Appointments Available


Book a Free 30 Minute Consult


If you want to start Virtual Counselling or Web Therapy and don’t know where to begin, check out my NEW TO THERAPY package as a great place to start. Or, go to my Home Page to learn more about how I approach therapy, my fees, etc.

I have two other specialized therapy services – COUNSELLING GUELPH, aimed specifically at the Guelph community, and CBT ONLINE, focusing on – ANXIETY, FEARS & PHOBIAS, COMPULSIVE SHOPPING, and CHRONIC INSOMNIA