Who we are
Suggested text: Our website address is: https://myonlinetherapy.ca.
Privacy Policy
Effective Date: July 18, 2026
Website: https://myonlinetherapy.ca
Practice Name: My Online Therapy, Mary Cross
At My Online Therapy, I am committed to protecting your privacy and ensuring the confidentiality of your personal and clinical information. This Privacy Policy explains how technical data is collected when you visit this website and how your personal health information is protected.
1. Electronic and Technical Data (Website Traffic)
When you browse this website, certain non-personal technical information is automatically recorded. This occurs because I utilize professional analytics and marketing tools (including Google Ads tracking technology) to evaluate marketing performance.
- What is collected: IP addresses, browser types, operating systems, and website interaction data (such as pages visited or buttons clicked).
- Cookies: This website uses cookies to optimize your browsing experience and analyze campaign performance. You can choose to disable cookies directly within your individual internet browser settings.
- Data Sharing: I do not sell, rent, trade, or distribute your website tracking data to any third-party marketing companies.
2. Clinical Information and Personal Health Data
Please note that no clinical therapeutic notes, diagnostic intakes, or personal medical histories are ever collected, processed, or stored on this public advertising website.
- Contact & Booking Forms: If you choose to contact me or schedule an appointment via an external booking widget such as Jane App, that information is processed securely by a dedicated, encrypted, PHIPA healthcare-compliant platform.
- Clinical Confidentiality: Any personal health information shared during consultations or therapy sessions is legally protected under strict provincial and federal healthcare privacy frameworks, including the Ontario Personal Health Information Protection Act (PHIPA).
3. Third-Party Web Links
This website contains external links to a Canadian PHIPA compliant secure booking platform. For links to educational clinical resources. I am not responsible for the privacy practices or content layouts of these external third-party sites.
4. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact me directly at:
- Email: admin@myonlinetherapy.ca
Mary Cross, MSW RSW therapist